The shops and industry in general used to worry about the whole experience, were we happy as consumers and what can they do to help, well now, nothing, the whole buy online (in my case buying designer clothes online) is such an enjoyable prospect that we all enjoy browsing, comparing prices, reading reviews and leaving feedback that we have in effect changed the face of shopping forever – long live the shoppers powers – enjoy you freedom people!
I don’t know why but Shops have been worried about us consumers for years, what we think of their products, services, the way they treat us and the customer services and now they must be cowering now as the ability to give feedback online, forums, blogs, comments, customer feedback and customer reviews, is building at such a rate that there isn’t any room for poor quality service or products in the online market place or they will be forced out of business pretty quick.
Wednesday, June 2, 2010
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